Terms and Conditions

Welcome to Tracklo! We are committed to providing a seamless time-tracking and team management experience. These Terms and Conditions govern your access to and use of Tracklo, including all features, content, and services provided through our platform. By accessing or using Tracklo, you acknowledge that you have read, understood, and agreed to comply with these terms. If you do not agree to any part of these Terms and Conditions, you must discontinue the use of Tracklo immediately. Tracklo reserves the right to update these terms at any time, and your continued use of the platform constitutes acceptance of any modifications.

1. User Accounts

To use certain features of Tracklo, you must create an account. By registering, you agree to:

• Provide accurate, current, and complete information during the signup process.
• Keep your login credentials confidential and not share them with others.
• Take full responsibility for any activity that occurs under your account.
• Notify Tracklo immediately if you suspect unauthorized use of your account.

Tracklo reserves the right to suspend or terminate accounts found violating these terms, engaging in fraudulent activity, or compromising the security of our platform. Users who repeatedly violate the terms may be permanently banned from using Tracklo’s services.

2. Subscription and Payments

Tracklo offers both free and paid subscription plans, each with different features and capabilities. By subscribing to a paid plan, you agree to the following:

• Payments must be made upfront for the selected billing period (monthly or annually).
• Subscription plans renew automatically unless canceled before the renewal date.
• Refunds are only issued under specific conditions, as outlined in our Refund Policy.
• Failure to process payment may result in account suspension or downgrading to the free plan.

Users can upgrade, downgrade, or cancel their plans at any time through the account settings. Changes to a subscription may take effect at the start of the next billing cycle.

3. Acceptable Use

To maintain a secure and efficient service, users must comply with the following acceptable use policies:

• Lawful Use: You agree to use Tracklo in compliance with all applicable laws and regulations.
• No Unauthorized Access: You must not attempt to gain unauthorized access to Tracklo, other users' accounts, or restricted areas of the system.
• No Interference: You may not introduce viruses, malware, or other harmful software that could disrupt Tracklo’s functionality.
• Data Misuse Prohibited: You must not collect, share, or misuse other users’ data without explicit consent.

Violation of these guidelines may result in account suspension or legal action.

4. Data Privacy

Tracklo is committed to protecting user data and ensuring compliance with privacy regulations. By using Tracklo, you agree to our Privacy Policy, which outlines:

• What data we collect: This may include your name, email, usage patterns, and other information necessary for service functionality.
• How we use your data: We use collected data to enhance user experience, improve our services, and ensure security.
• Your rights over your data: Users may request access to their personal data, opt out of data processing, or request account deletion.
• Data security measures: We implement encryption, access controls, and regular security audits to protect your data.

We do not sell or misuse user data. For more details, please review our full Privacy Policy.

5. Intellectual Property

All intellectual property related to Tracklo, including but not limited to trademarks, logos, software, and website content, is owned by Tracklo or its licensors. Users are granted a limited, non-exclusive license to use Tracklo’s services for personal or business purposes but may not:

• Copy, reproduce, distribute, or modify Tracklo’s software or content.
• Use Tracklo’s branding or trademarks without written permission.
• Reverse-engineer, decompile, or attempt to extract the source code of Tracklo.

Unauthorized use of Tracklo’s intellectual property may result in legal action.

6. Service Availability & Changes

While Tracklo aims to provide a stable and uninterrupted service, we do not guarantee 100% uptime. Users acknowledge that:

• There may be occasional maintenance or service interruptions.
• We may modify, update, or discontinue certain features at our discretion.
• We are not responsible for any financial or operational losses resulting from service interruptions.

In the event of a major service disruption, we will communicate updates through email or our official website.

7. Limitation of Liability

Tracklo is provided on an “as is” and “as available” basis without warranties of any kind. By using Tracklo, you acknowledge that:

• We do not guarantee error-free, uninterrupted service.
• We are not liable for any direct, indirect, incidental, or consequential damages related to your use of Tracklo.
• Our total liability for any claims related to Tracklo will not exceed the amount paid by the user in the last six months.

Users are responsible for evaluating the suitability of Tracklo for their specific needs before using the service.

8. Termination of Use

Tracklo reserves the right to suspend or terminate user accounts under the following conditions:

• Violation of Terms: Users who breach these Terms and Conditions may have their accounts terminated without prior notice.
• Fraudulent or Malicious Activity: Accounts involved in fraudulent or harmful activities will be permanently banned.
• User-Initiated Termination: Users may delete their accounts at any time, and their data will be removed after a certain period in accordance with our data retention policy.

Termination of an account does not entitle the user to any refunds unless explicitly stated in our Refund Policy.

9. Governing Law

These Terms and Conditions shall be governed and interpreted according to the laws of Pakistan. Any disputes arising from these Terms shall be resolved through:

• Negotiation: Users are encouraged to contact our support team for dispute resolution.
• Legal Proceedings: If a dispute cannot be resolved amicably, it will be subject to arbitration or legal proceedings in the courts of Pakistan.

10. Changes to Terms

Tracklo reserves the right to modify these Terms and Conditions as needed. Users will be notified of significant changes through email or system notifications. Continued use of Tracklo after updates implies acceptance of the revised terms. Users are encouraged to review these terms periodically.

11. Contact Us

For any questions, concerns, or support regarding these Terms and Conditions our support team is here to assist you with any issues or questions. Feel free to reach out anytime.

Contact Support